If you’re looking to contact customer support for MyFedLoan, which is the servicing company for federal student loans, you have several options for getting help.
MyFedLoan Customer Support
- General Customer Service Number: 1-800-699-2908
- Available Monday–Friday: 8 AM to 9 PM ET.
International Calls
Dial (717) 720-1985, available Monday through Friday from 8 AM to 9 PM.
Fax
Mailing Address:
FedLoan Servicing
P.O. Box 69184
Harrisburg, PA 17106-9184
If you need to send documents or make inquiries via mail:
Department of Education
Contact them at 1-800-872-5327 if you need authoritative answers.
Filing Complaints
Report issues to the Consumer Financial Protection Bureau.
Common Services:
- Account Management: Update personal information, make payments, manage loan forgiveness options.
- Repayment Plans: Change or enroll in an income-driven repayment plan or other repayment options.
- Forgiveness Programs: For Public Service Loan Forgiveness (PSLF) and other federal loan forgiveness programs.
If you need to validate information about your mortgage or loan, you can print a “Loan Verification Letter” from MyFedLoan’s “Loan Details” page. Please take the time to consider your options before taking any action. Before taking any action, it is important to properly consider all possible outcomes.
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